Helinks STS Product Training & Support
We provide our clients with Helinks STS product training, technical / commercial support and after-sales service in order to assist them in the engineering of multi-vendor solutions based on IEC 61850.
Pre-Sales Technical Consultancy
Before we enter into any sale, we provide our clients all the necessary information they need to understand and make informed decisions about our products, assist them to determine the best solution for their requirements and work closely with them as a team on product evaluation.
Helinks STS Training & Workshops
Our Helinks STS training packages and workshops are modified according to customer’s specific needs which ensure the training is relevant to their requirements and target audience. Training can be delivered to customers at their workplace or via webinars.
After Sales Service
We also provide customer care and after-sales support by making our knowledge and services available to them during all phases of the project. Our after-sales services include on-call, on-line by email & on-site services.
The customers can easily optimize their systems by utilizing our services in providing new versions, patches and service packs upon request.